This is an illustrative planning scenario, not a claim about a completed customer job.
A pallet delivery without a loading bay
If a pallet goes to a residential address or premises without a forklift, confirm packaged dimensions, total weight, unloading equipment, surface condition and the proposed unloading point. Do not assume a tail lift provides indoor placement.
What the quotation should settle
- The complete collection and delivery addresses and permitted loading points.
- The goods, handling help, equipment and access assumptions included in the price.
- Agreed windows, named handover contacts and what to do if access changes.
- Who records completion and which photographs or documents may be shared.
Sandwell's Oldbury directory lists height barriers at Albert Street, Low Town and West Bromwich Street, with different limits. Compare the selected vehicle's actual height with the current signs before planning to enter. A car park that appears convenient on a map may be unsuitable for the vehicle or loading operation; agree the property's receiving point separately.