This is an illustrative planning scenario, not a claim about a completed customer job.
A pallet delivery without a loading bay
If a pallet goes to a residential address or premises without a forklift, confirm packaged dimensions, total weight, unloading equipment, surface condition and the proposed unloading point. Do not assume a tail lift provides indoor placement.
What the quotation should settle
- The complete collection and delivery addresses and permitted loading points.
- The goods, handling help, equipment and access assumptions included in the price.
- Agreed windows, named handover contacts and what to do if access changes.
- Who records completion and which photographs or documents may be shared.
Sandwell's Smethwick directory lists different height conditions at Stony Lane, St Paul's Road and the east and west Gilbert Road car parks. Check the precise site and entrance before travel; the two Gilbert Road listings are not interchangeable. A suitable parking space still needs separate agreement if it is to support loading or unloading.