Count and measure every package
Use a separate line for each package size, with the quantity of identical cartons. Measure the sealed box rather than the unpacked product. Add protective packaging before weighing.
Explain the contents accurately, especially batteries, liquids, breakable items or anything temperature-sensitive. Acceptance is checked before transport is agreed.
Plan parcel & boxed goods around your Whitnash access
For Whitnash freight, specify the receiving building and a named person who can accept the load. A delivery to a community venue needs an agreed goods entrance and unloading time, independently of its public programme. Confirm whether mechanical handling is available and give packed weights before requesting a suitable vehicle.
Record length, width, height and gross weight in the packed condition. Confirm the vehicle approach, handling equipment and receiving arrangements at both ends independently.
- Keep Whitnash and the full CV31 address in the booking details; for shared venues name the actual receiving contact.
- For parcel & boxed goods, prepare: number of cartons; dimensions and weight per carton; packaging and contents.
Make the packages ready for handover
Use packaging suitable for the goods and handling journey. Keep individual boxes identifiable and let the team know if all packages must arrive together.
Tell us whether collection is from a home, shop or warehouse, and if a sender needs a release reference. Do not enter payment details or sensitive documents in the enquiry.
Your Whitnash enquiry checklist
- For parcel & boxed goods, have these details ready: number of cartons; dimensions and weight per carton; packaging and contents.
- Give both full postcodes and identify the exact entrance and receiving point. CV31 is a location reference, not the whole service area.
- Explain any unresolved permission, timing or handling question before accepting a quote.
- Check the quote’s supplier, price, inclusions and booking terms before confirming.

