Describe the pallet as it will travel
Measure the complete loaded pallet, including the base, wrapping and anything extending beyond its edges. Give length, width and height in centimetres and the gross weight in kilograms. For pallets with different sizes, add a separate line for each size.
Tell us what is inside, whether anything is fragile, whether the load is secure and if another pallet can safely go above it. A description such as “one pallet” is not enough to choose a vehicle or handling method.
Plan pallet delivery at the Stone address
For pallet delivery involving Stone, give the full ST15 address and the exact entrance. Use Stone, Staffordshire and the complete ST15 address; distinguish it from Stone in Worcestershire and other similarly named places or premises. Identify the exact canalside, high-street, residential, business or rural entrance and record road width, bridge approaches, gates, surface, carrying distance and safe turning space.
Check Staffordshire County Council's roadworks map, traffic regulation orders, parking guidance and any required temporary traffic-management process and all current street signs close to the booked date. A postcode does not establish permission, vehicle suitability or a safe handover point; agree private access with the property contact and arrange any required council permission separately.
- For pallet delivery, prepare: packed pallet dimensions; gross weight including pallet; loading at both addresses.
- Name the actual Stone entrance and receiving contact, not merely a landmark, car park or town-centre reference.
Collection and delivery need separate plans
A forklift at the collection warehouse does not solve unloading at a home address. Tell us about equipment at both ends and request a tail lift where needed. Equipment capacity and suitability must be confirmed for the actual load.
Do not assume pallet delivery includes carrying items indoors, upstairs or across gravel. Describe the surface, gradients and doorway access; agree the handover point before booking.
Your Stone enquiry checklist
- For pallet delivery, have these details ready: packed pallet dimensions; gross weight including pallet; loading at both addresses.
- Give both full postcodes and identify the exact entrance and receiving point. ST15 is a location reference, not the whole service area.
- Explain any unresolved permission, timing or handling question before accepting a quote.
- Check the quote’s supplier, price, inclusions and booking terms before confirming.