Plan the load before choosing the vehicle
Provide each unit’s dimensions and weight, total consignment weight, stackability and any loading order. If goods need side loading, rear loading or specialist restraint, describe that requirement.
Do not select a vehicle solely from its name. Payload, internal dimensions and handling equipment must all fit the consignment. The team will confirm suitability and availability before a booking.
Plan full-load freight at the Stone address
For full-load freight involving Stone, give the full ST15 address and the exact entrance. Use Stone, Staffordshire and the complete ST15 address; distinguish it from Stone in Worcestershire and other similarly named places or premises. Identify the exact canalside, high-street, residential, business or rural entrance and record road width, bridge approaches, gates, surface, carrying distance and safe turning space.
Check Staffordshire County Council's roadworks map, traffic regulation orders, parking guidance and any required temporary traffic-management process and all current street signs close to the booked date. A postcode does not establish permission, vehicle suitability or a safe handover point; agree private access with the property contact and arrange any required council permission separately.
- For full-load freight, prepare: total load and unit counts; loading method and sequence; receiving appointment.
- Name the actual Stone entrance and receiving contact, not merely a landmark, car park or town-centre reference.
Coordinate the two sites
Provide opening hours and any appointment or security requirements at both sites. Explain which party supplies the forklift, lifting equipment and people for each handover.
Flag delays that depend on a seller release, production run or site contact. Waiting, rescheduling and additional stops must be agreed as part of the quote.
Your Stone enquiry checklist
- For full-load freight, have these details ready: total load and unit counts; loading method and sequence; receiving appointment.
- Give both full postcodes and identify the exact entrance and receiving point. ST15 is a location reference, not the whole service area.
- Explain any unresolved permission, timing or handling question before accepting a quote.
- Check the quote’s supplier, price, inclusions and booking terms before confirming.