Parcel & boxed goods: the London plan
For a London home delivery, give the borough, full postcode and the exact unloading edge. A pallet at a street entrance is a different service from bringing individual pieces into an apartment; ask for the handling you actually need.
- Number of cartons: include the details for both ends of this freight delivery.
- Dimensions and weight per carton: include the details for both ends of this freight delivery.
- Packaging and contents: include the details for both ends of this freight delivery.
Count and measure every package
Use a separate line for each package size, with the quantity of identical cartons. Measure the sealed box rather than the unpacked product. Add protective packaging before weighing.
Explain the contents accurately, especially batteries, liquids, breakable items or anything temperature-sensitive. Acceptance is checked before transport is agreed.
Make the packages ready for handover
Use packaging suitable for the goods and handling journey. Keep individual boxes identifiable and let the team know if all packages must arrive together.
Tell us whether collection is from a home, shop or warehouse, and if a sender needs a release reference. Do not enter payment details or sensitive documents in the enquiry.
Resolve borough, building and loading bay
Measure a London purchase after it has been packed. Confirm whether the seller has a forklift and whether the receiving address offers level, firm access for a tail lift; neither follows from a commercial-looking postcode.
For this parcel & boxed goods request, explain any uncertainty about number of cartons before accepting a quote. The collection-ready time, vehicle access and recipient availability must work together; a short driving distance does not remove the handling work.
Before you confirm parcel & boxed goods
Send the full collection and delivery addresses, number of cartons and dimensions and weight per carton, and photographs of any awkward access. Ask for a written scope covering the handling required at your London address.
Check the proposed supplier, price, vehicle or crew, relevant cover and any waiting arrangements. Do not release the goods until the booking and handover instructions have been agreed.

