eBay freight collections: the London plan
For a London home delivery, give the borough, full postcode and the exact unloading edge. A pallet at a street entrance is a different service from bringing individual pieces into an apartment; ask for the handling you actually need.
- Seller collection window: include the details for both ends of this freight delivery.
- Packed measurements: include the details for both ends of this freight delivery.
- Release contact: include the details for both ends of this freight delivery.
Ask the seller the right questions
Check whether the price includes any packaging, whether the seller can help load and where the goods are held. A ground-floor garage collection is different from a heavy item upstairs.
Send an accurate goods description. Do not include account passwords, payment details or private marketplace messages in the enquiry.
Agree transport after the purchase checks
Freivio is a transport enquiry service, not an eBay partner or purchase-protection service. Check the item and seller independently.
Share both postcodes and any collection deadline. The seller’s available time and a confirmed transport booking must align.
Resolve borough, building and loading bay
Measure a London purchase after it has been packed. Confirm whether the seller has a forklift and whether the receiving address offers level, firm access for a tail lift; neither follows from a commercial-looking postcode.
For this ebay freight collections request, explain any uncertainty about seller collection window before accepting a quote. The collection-ready time, vehicle access and recipient availability must work together; a short driving distance does not remove the handling work.
Before you confirm ebay freight collections
Send the full collection and delivery addresses, seller collection window and packed measurements, and photographs of any awkward access. Ask for a written scope covering the handling required at your London address.
Check the proposed supplier, price, vehicle or crew, relevant cover and any waiting arrangements. Do not release the goods until the booking and handover instructions have been agreed.

