Describe the pallet as it will travel
Measure the complete loaded pallet, including the base, wrapping and anything extending beyond its edges. Give length, width and height in centimetres and the gross weight in kilograms. For pallets with different sizes, add a separate line for each size.
Tell us what is inside, whether anything is fragile, whether the load is secure and if another pallet can safely go above it. A description such as “one pallet” is not enough to choose a vehicle or handling method.
Plan pallet delivery around your Aldridge access
For Aldridge freight, give the business unit, gate instructions and a receiving contact rather than only a WS9 postcode. Confirm that the unloading area is inside the agreed site boundary and that the intended vehicle can turn. Where roadside loading is proposed, verify the restrictions and permission independently of the customer's opening hours.
Record length, width, height and gross weight in the packed condition. Confirm the vehicle approach, handling equipment and receiving arrangements at both ends independently.
- Agree a lawful Aldridge loading location and a fallback carrying or handover point if restricted road space cannot be used.
- For pallet delivery, prepare: packed pallet dimensions; gross weight including pallet; loading at both addresses.
Collection and delivery need separate plans
A forklift at the collection warehouse does not solve unloading at a home address. Tell us about equipment at both ends and request a tail lift where needed. Equipment capacity and suitability must be confirmed for the actual load.
Do not assume pallet delivery includes carrying items indoors, upstairs or across gravel. Describe the surface, gradients and doorway access; agree the handover point before booking.
Your Aldridge enquiry checklist
- For pallet delivery, have these details ready: packed pallet dimensions; gross weight including pallet; loading at both addresses.
- Give both full postcodes and identify the exact entrance and receiving point. WS9 is a location reference, not the whole service area.
- Explain any unresolved permission, timing or handling question before accepting a quote.
- Check the quote’s supplier, price, inclusions and booking terms before confirming.

